Terms & Conditions

Terms & Conditions – Rome Van Service

Private Transportation Services, Tours & Transfers in Italy

Last updated: March 10, 2026

Welcome to Rome Van Service. These Terms & Conditions govern your use of our website and all private transportation services, tours, and transfers we provide throughout Italy. By booking or using our services, you agree to comply with the terms outlined below. If you do not agree, please discontinue use of our website and services.
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🚐 1. Introduction

Rome Van Service offers private transportation solutions including airport transfers, city tours, day trips, cruise excursions, and custom travel arrangements across Italy. These Terms & Conditions apply to all bookings made through https://romevanservice.com and any communication channels associated with our company.
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🍪 2. Cookies

Our website uses cookies to enhance your browsing experience. By using our site, you consent to the use of cookies as described in our Privacy Policy. Cookies help us improve navigation, personalize content, and analyze website performance. Third‑party partners may also use cookies for analytics and advertising.
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📘 3. Booking & Reservation Terms

To complete a reservation, you must provide accurate information, including:

  • Number of passengers
  • Amount of luggage
  • Pickup and drop‑off locations
  • Special requests (e.g., baby seats, oversized luggage)

This information ensures we assign the correct vehicle for your needs.
If the actual number of passengers or luggage exceeds what was declared, additional vehicles may be required and charged at a last‑minute rate, subject to availability.
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©️ 4. License & Intellectual Property

All content on RomeVanService.com—including text, images, logos, and media—is the property of Rome Van Service unless otherwise stated. You may access the website for personal use only. You agree not to:

  • Republish or redistribute website content
  • Use our materials for commercial purposes without written consent
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5. Cancellations & Refunds

Our cancellation policy is designed to be fair and transparent:

Time Before ServiceRefund Eligibility
14+ daysFull refund
Less than 14 daysNo refund
No‑showNo refund

Please notify us as early as possible if you need to cancel or modify your booking.
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💳 6. Payment Terms

  • All bookings must be paid in full before the service date unless otherwise agreed.
  • Payments can be made securely through our website or other approved methods.
  • Rome Van Service reserves the right to deny service if payment is not received prior to the scheduled date.
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🧳 7. Accurate Declaration of Passengers & Luggage

To ensure proper vehicle allocation, you must provide truthful and accurate information regarding:

  • Number of passengers
  • Amount of luggage

If changes occur, please update your booking or notify us in advance.
Incorrect declarations may require additional vehicles at last‑minute fares, which may differ from your original booking cost.
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🌍 8. Service Areas & Availability

We operate throughout Italy, including major cities (Rome, Florence, Milan, Venice) and regional destinations for tours and day trips.
Some locations may require additional travel time or be subject to availability.
Please confirm route details during booking.
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🚖 9. Transportation Services Provided

Rome Van Service offers:

  • Airport Transfers
  • City Tours
  • Day Trips & Excursions
  • Corporate & Group Travel

All vehicles are fully insured and equipped with modern amenities such as air conditioning and Wi‑Fi (where available).
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🔄 10. Modifications to Bookings

If you need to adjust your reservation (pickup time, location, etc.), please contact us as soon as possible.
Changes are subject to availability and may incur additional charges.
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⚠️ 11. Content Liability & User Conduct

You agree not to engage in unlawful, offensive, or harmful activities on our website.
Rome Van Service may remove inappropriate content or restrict access to users who violate these terms.
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🛡️ 12. Disclaimer of Liability

To the fullest extent permitted by law:

  • We disclaim all warranties related to website operation and service performance.
  • We are not liable for delays caused by traffic, weather, road closures, or other factors beyond our control.
  • We are not responsible for losses or damages resulting from the use or inability to use our website or services.
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🌪️ 13. Force Majeure

We are not responsible for delays or cancellations caused by events outside our control, including natural disasters, strikes, government actions, or pandemics.
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⚖️ 14. Governing Law

These Terms & Conditions are governed by the laws of Italy.
Any disputes shall be resolved in the courts of Rome, Italy.
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📞 15. Contact Information

For questions or assistance, please contact:

Rome Van Service
Email: contact@romevanservice.com
Phone: +39 3930307904
Address: Via E. Malatesta 9, 00149 Rome, Italy
romevanservice.com